Designation: Community Host
Job Type: Full Time
Reporting to: Assistant Community Manager

The opportunity:
Do you enjoy connecting (with) people, are you a proactive person and like to get involved in the day to day operations of the space, do you have a problem solving bent of mind? Do you enjoy ideating and designing events? Then you might be the perfect candidate to join our hosting team! By being a community host, you get to work in an inspiring environment surrounded by corporates, entrepreneurs and senior professionals. You’ll be trained in ‘the art of hosting and managing’ if you’re committed and you will have the opportunity to become an expert facilitator, operational executive and event guru.

Job Description:
Your tasks are: (not limited to and will constantly evolve based on your capabilities and manager feedback)
● Manage the Community Desk
○ Welcome and greet visitors and members. Understand their needs, request a
register entry and accordingly direct them
○ Manage outgoing and incoming calls. Identify purpose and transfer messages
as appropriate.
○ Manage all incoming and outgoing correspondence, couriers, vendor bills,
member parcels or mails etc.
● Center Operations
○ Manage housekeeping and pantry staff with regular checklists and supervision
with community managers.
○ Maintain highest standards of maintenance, upkeep of the center, equipment, assets etc. according to Dextrus Service Standards & SOPs.
○ Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation in the centre.
○ Inventory management of Food, Beverages, Stationery & Housekeeping supplies.
● Member Relations
○ Managing member check-in tours, sales tours and CIF and sales inquiries
○ Help members with meeting room bookings, additional requests, inquiries etc.
○ Learn and help evolve the services offered to members, e.g changing pantry items, managing community boards etc
○ Member onboarding, check-in and check-out procedures ○ Ideating experiential events and community engagement activities.
○ Operationally executing events as per set standards and requirements of the same
○ Designing creatives and newsletters for events and internal communication
○ Acquiring new services and offers for the members, organizing internal engagement focussed activities.
○ Handling promotions and registration of events.
● Vendor Management
○ Coordinating, acquiring and negotiating with vendors and getting job done under supervision and as per space standards.
○ Overseeing AMC deliverables ○ Managing tracking lists and documents

What are we looking for?
Requirements:
Educational Qualification – Graduation
Experience – Minimum 2-3 years in Operations/ Front Desk/ Office Management Dextrus looks for people with an entrepreneurial spirit with a never say die attitude.We look for tenacity with sincerity. We are interested in people who love to enable people to grow and shine, people who are open, self-organizing, independent, solution driven and hands on. You try to find opportunities in every encounter keeping the whole network in mind. You are hospitable, interested in our community, hungry to deliver tasks be it repair, events or vendor management etc and you’re committed to learn and willing to invest time in growing yourself and our community members. We welcome applicants of all backgrounds irrespective of gender, sexuality, caste, class, ideology, ability and strive to provide a safe work space for all. If you are a differently-abled applicant and would like someone to contact you about application support please email us at hr@dextrus.in

● A proactive and people person – An eye for detail and a passion for great customer experiences.
● A diverse profile – an admin and operations ninja dedicated to helping connect people, an all-rounder who can manage daily front desk tasks and management of space.
● A self-starter – able to work with minimal supervision and take the initiative and have a keen sense of ownership of their responsibility.
● A creative thinker – able to problem solve on the go
● A communicator – good ability to spark conversations, bring people together and create real value for members and neighbors. Good spoken english and etiquettes is critical, with charming and presentable personality
● An enabler – always looking for ways to reduce costs, find new vendors and options for members.